KFC. Order system
KFC is very famous fastfood brand, they have many franchises in various places that share the same hotline, menu.
When users open the menu on KFC website, they see the single menu, choose and order food by calling to the single hotline. A order center (OC) receives the order and notifies to the appropriate store by a specific criteria (now is location and can be changed in the future). A store can answer their possibility to take this order (they need to cook and deliver it on time). If a store takes this order, the process ends; otherwise, the OC will find another one.
To process a order, a store has a recipient who receives the order from OC, forwards it to the kitchen, finds the right delivery man and updates the order basing on the information from delivery man such as payment, status (accepted or declined), customer feedback… to OC. So OC has real time data of every orders but doesn’t have order’s internal note that works within the store.
When OC gets the order information from customer, they may get the extra information in some categories like food change, delivery time, special notes… If customer calls to OC to cancel the order, OC can directly cancel it by updating the order status in taken store.
Design the system by design patterns.
The solution will be updated later.
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